That's up to you. Some customers know exactly what they want their site to look like; they provide a layout of each web page. Other customers have a catalog, a brochure, or similar documents and they leave the organization of the site to us.
Here is a list of information that you should supply us with:
No. Small changes like price updates are considered to be part of the monthly account maintenance. Charges at our standard rate of $40/hour will apply if the change requires scanning new graphics, the creation of a whole new page, or generally anything that would take more than a half hour.
If you need changes done on a more frequent basis, we have recently designed a system where you can actually update pages yourself, through a password protected section of your web site. Contact us for more information.
Yes. We do our best to have our customers appear in a wide variety of the most important search engines. There is never a guarantee of your placement in the list; but we employ several prioprietary methods that make sites appear close to the top.
For our mutual protection, we have formal agreements prepared. You can read them on our Legal Page.
Yes, we require a 50% deposit on a site. When the web design work is done, we expect the remaining 50%. At this point, we begin the proofing phase of the development, where we can make corrections or changes to the site. We want you to be 100% satisfied with the results.
Page access counters, those little digital readouts that tell how many people visit your site, are available upon request. They are slightly inaccurate because of technical reasons. Note that you do not need these counters to find out how many people are visiting your site; see the question below.
Yes, and much more than that. For more information see our Web Stats Report page.
Your web address, or URL, will look like this: http://www.2020tech.com/yourbiz/ where yourbiz is whatever name you'd like to use for your site.
We also allow for virtual domains, in which case your URL would appear like this: http://www.yourbiz.com/
With SSL encryption, the effort required to fetch one credit-card number far outweighs any returns. Credit card theives employ much simpler and easier tactics than trying to decode encrypted internet packets.
Without SSL, however, it's conceivable that thieves could cull hundreds or thousands of credit card numbers by examining the information coming to and from our servers. Even under such circumstances, the actual incidents of reported credit card fraud from the internet are very low, and many of our customers have found that a lot people are willing to enter their number with or without SSL.
No. You can link your site to anybody's web page. However, it is often a good idea to tell them, because they might return the favor and link to your home page, thereby increasing traffic. Arrangements such as these are called trade-off links and usually benefit all parties involved.
Absolutely. The copy of your site will be available to anybody who has web access. The graphics, the colors, the background pattern, alignments of text, and character styles will vary from browser to browser.
The goal of web design is not to create the appearance of the site--we must simultaneously create many appearances which will vary from user to user. Our HTML techniques insure that the site will look good on all browsers. We can do this, and at the same time optimize all sites for the most popular and feature-laden browser, Netscape.